CCS504The Customer Complaint System: A Tool for Customer Service Improvement
Department : Customer Services
Campus : Virtual / Partner Venue
Level : Junior Level, Manager Level, Senior Level, Supervisor Level
Semester : Regular Semester
Credit : 12
Method : In person, Online
ECS503Excellence in Customer Service
Department : Customer Services
Campus : Virtual / Partner Venue
Level : Junior Level, Manager Level, Senior Level, Supervisor Level
Semester : Regular Semester
Credit : 12
Method : In person, Online
CSM502Customer Service Management
Department : Customer Services
Campus : Virtual / Partner Venue
Level : Junior Level, Manager Level, Senior Level, Supervisor Level
Semester : Regular Semester
Credit : 12
Method : In person, Online
CSL501Customer Satisfaction and Loyalty
Department : Customer Services
Campus : Virtual / Partner Venue
Level : Junior Level, Manager Level, Senior Level, Supervisor Level
Semester : Regular Semester
Credit : 12
Method : In person, Online