Organizational & Departmental Communication

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Why Attend

Communication is a critical organizational function that can help a company stay efficient and productive. One of the more important forms of organizational communication is interdepartmental communication. This course helps attendees develop the skills necessary to implement policies that strengthen interdepartmental communication and maintain an efficient flow of information.

Course Methodology

This course relies on the use of self-evaluation exercises aimed at helping participants discover their preferred communication style. The course also features the use of a number of case studies, practical exercises and presentations by participants followed by group discussions.

Target Audience

Managers, supervisors and professionals who interact with other departments, teams or business units.

Course Objective

Provided by the SQ, this programme is available by distance learning, allowing you to study flexibly while balancing work and personal lifes.

Identify effective frameworks for constructive interdepartmental communication

Demonstrate excellent internal customer service skills

Use proactive approaches to simplify work processes between departments

Apply different team building models to create alignment within the organization

Solve interdepartmental conflict by identifying and removing communication barriers

Develop a plan for enhancing overall organizational communication

Target Competences

Relating to others

Gaining commitment

Teamwork

Collaboration

Role awareness

Course Outline

Organizational communication

Interdepartmental team building

Internal customer service

Resolving interdepartmental problems and conflicts

Simplification of work processes between departments

Efficient and effective organizational communication

Program Methodology

IN person

Online