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Document Control and Records Management

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Why Attend

This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.

Course Methodology

This course uses a combination of presentations, group discussions, case studies and exercises based on real life situations.

Target Audience

This course is designed for anyone from administration to management, with full or some responsibility, at a corporate and operational level, for document and records management, document control, compliance and information governance.

Course Objective

Provided by the SQ , this programme is available by distance learning, allowing you to study flexibly while balancing work and personal lifes.


Explain how Document Control and Records Management fits within the business objectives and environment of their organizations.

Apply key Document Control and Records Management concepts and techniques to organizing and managing documents and records.

Describe the most common reasons for poor document control, and how to improve the process.

Explain the process of planning and implementing a Document Control Records Management (DCRM) solution.

Apply best practice, yet key standards to Document Control and Records Management.

Target Competences


Risk analysis

Document process analysis

Knowledge of relevant standards

Document identification

Managing document registers

Course Outline


Foundations of Document Control

Foundations of Document Control

Implementing Document Control

Implementing Document Control and Records Management

Records Management Techniques

Program Methodology


In Person 

Online