Business Writing – Study Qualification

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Why Attend

Did you know that an estimated 30% of all business emails are aimed at clarifying miscommunication generated from the other 70%? As more and more organizations come to this realization, business writing skills training has become a staple for capability development initiatives.

This course provides an introduction to business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day to day business affairs.

Course Methodology

This course uses a variety of learning tools including writing activities, story-boarding, controlled experiments and videos. The course also provides participants with complex situations which require written interventions.

Target Audience

All individuals with responsibilities requiring extensive business writing in the form of emails, memos and letters

Course Objective

Provided by the SQ, this programme is available by distance learning, allowing you to study flexibly while balancing work and personal lifes.

Write effective emails, memos and letters

Use rules for organizing content in a clear and concise manner

Match writing complexity to the modern business environment

Apply advanced structuring techniques in writing that yields a desirable response

Identify and talk to their reader’s interests

Target Competences

Banking

Written communication

Business writing etiquette

Structured thinking

Assertiveness

Ability to address complex situations

Reading between the lines

Course Outline

Introduction to business writing

Big tips on writing

Characteristics of business writing

Using powerful language

Writing strategy

Program Methodology

In person

Online