Disclaimer: Cardiff Institute operates as an independent institute and is not administered or affiliated with any universities in the United Kingdom

Advanced Communication Skills

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Why Attend

Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives.

The aim of this course is to assist you in becoming a more effective communicator by identifying people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly. Getting a better understanding of how you communicate with others as well as how others communicate with you will improve business and personal relationships. Moreover, this course will help you fine-tune the way you interact with others, which can be the key to your workplace and overall success.

Course Methodology

The workshop is designed to be interactive and participatory. It includes various pedagogical tools to enable participants to function effectively and efficiently in a multilateral environment. The course will be built on four pedagogical pillars: concept learning (presentations by the consultant), role playing (group exercises), experience sharing (roundtable discussions) and exposure to case studies and scenarios. 

 

Target Audience 

This course is targeted at employees, supervisors, middle managers and senior managers seeking to take their communication skills to the next level by developing advanced communication techniques and strategies.

Course Objective

Provided by the SQ, this programme is available by distance learning, allowing you to study flexibly while balancing work and personal lifes.


Use advanced communication tools and skills to deliver various types of messages

Identify the different personal listening styles and discover their own

Apply meta programs to improve understanding of people

Describe and harness the power of body language

Practice and use assertiveness skills in different situations

Demonstrate the use of the secrets of influence for effective communication

Target Competences


Verbal and non-verbal communication

Building rapport

Influencing others

Inspiring and persuading others

Providing and receiving feedback

Assertiveness

Course Outline


Defining effective communication

Mastering body language

Advanced assertiveness skills

The art of listening

The power of influence and persuasion

Internal listening filters

Program Methodology


In person

Online